Case study

(01)

Harbour & Rye

A neighbourhood bakery that wanted pre-orders, not queues

Type

Online shops

Year

2026

Duration

5 weeks

Services

Website, Online shop, Local search

Project lead

Priya Nandal

Site

harbourandrye.example

Braided loaf on tiles

Overview

(01)

A five-page site and a pre-order shop that lets regulars reserve tomorrow's loaves before they sell out.

The brief

Harbour & Rye bakes about four hundred loaves a day and sold almost all of them across the counter. On busy mornings the queue ran out of the door and the good loaves were gone by ten. They asked for a website where regulars could reserve bread for the next day.

What we built

A small, warm site with five pages: home, the bakes, the story, visit and contact. The shop is one page with a date picker, a basket that remembers your usual, and a hard cut-off at 8pm the night before. Every bake has a real photo, a plain description and the flour it is made from.

What changed

Pre-orders now make up almost half of daily sales. The bakers know how much to make, waste dropped, and the queue moved from the door to the pavement, where it is much shorter. Local search brought in a steady flow of new customers for the first time.

Golden pastries with hand-written price tags
Bakery storefront

Results

(02)

Result

+212%

Online orders in the first quarter

Result

5

Weeks from brief to launch

Result

41%

Of orders placed before 7am

In their words

(03)

We used to turn people away at ten. Now half the shelf is spoken for before we open the door.

Lena Rye, owner, Harbour & Rye

Baked treats on a tray

Keep looking

(04)

More work.

More work.

Other builds from the same studio.

Kayak hire that fills its Saturdays weeks ahead

A plant nursery that ships more than it sells at the gate

An electrician who wanted the phone to ring for the right jobs

Start here

(05)

Start with one sentence.

Tell us what you sell and who buys it. We reply within one working day with a fixed price and a start date. No call needed unless you want one.

Create a free website with Framer, the website builder loved by startups, designers and agencies.